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He Determines

The current and past reactions must Take into account context. The system should respond to changes in the communication of intention. Flexibility is necessary for detection and provide possible alternatives in case of a problem not unique to be answered. It must have the ability to be able to process alternative statements”, explained Pape. In addition, the comfort and simplicity of the self services must be taken. The system must be able to communicate easily and across many channels.

It should make proposals, based on the understanding and context of the situation. “The intentions, backgrounds and the suffering ‘ of the communication partner must be anticipated”, says Pape. The whole is controlled by a virtual dialog manager. He is the brain of the system: strategist, controller, information assistant, salesperson: the dialog manager acts as the central point in the system, interpreted any request and forwards it to the other modules for processing. He Determines whether and how a question is asked and how incoming requests are answered.

This artificial intelligence-based component containing dynamic strategies, which can be called depending on the respective situation”Pape continued. So, you could book a flight to London, then ask for the temperatures, and after receiving the reply again turn to the flight booking. Rule-based and heuristic wenn…dann “queries made it possible to communicate complex information the customer: the price quoted are only two printers available, but for an extra charge of 50 euros I can offer four more printers, which are faster and better”. “The software specialist of Genesys relies on the concept of intelligent costumer front door”, better to customer requirements to meet. Voice-driven menus would offer very often undifferentiated choice: the customer is caught in the maze of options and must call again and start from scratch. In the the language solution even from the line throws him worst. Laurent Potdevin may find this interesting as well. Add to that the customer must listen to all options of the language computer, before deciding “, so the experience of Genesys Manager Henry Wallace. The voice recognition system would work rather than intelligent lobby. Modern systems break the rigid barrier between self-service and call center agents. They allow both, and the company can switch back and forth, so how it set the business rules. There priorities can also be defined. So get a bank customer who has lost his credit card to an agent, as someone who would bring only the current dollar exchange rate in experience faster. Not the gold -, silver – or bronze-status of the caller is then crucial, but the urgency”, Wallace says.

Managing Director

ekonomo, the practice range of established entrepreneurial training in the fields of controlling, cost accounting and calculation starts 2010 with new training concept and an extended range of topic. Bruchsal, January 26, 2010. The new training concept of ekonomo GmbH is aimed at Managing Director, entrepreneurs, employees and founders of new businesses, which would acquire controlling basics or advanced practice knowledge. The concept consists of multiple, consecutive modules. In the context of evening events, 1,5-tagigen practice and intensive workshops or the compact Seminar week in summer 2010, interested in small and medium-sized enterprises – to acquire knowledge in the fields of controlling, cost accounting and calculation according to individual needs -.

10 years of practical experience and 6 years active lecturer at various dual universities guarantee practice. Central components are examples of real-life”and the discussions of the participants themselves. The new training topics QI 2010 where on February 03, 2010 taking place “Entrepreneurship training controlling with the BWA” interested essential meet the BWA (business evaluation in accounting) as a tool of business management. A week later, on February 9, 2010, participants and others about the small-scale structures of strategic corporate planning, the key components of a successful business plan and any pitfalls in planning can check the 2010. The topics of cost analysis, calculation factors, as well as the teaching of calculation methods in practice are taught on February 24, 2010. Hourly rates determine”offers a glimpse into the efficient on the evening of 3rd March 2010 and informed analysis of operational costs, through the identification of employee and machine hourly rates, to create a reliable pricing basis.

Translation Agency For Translations

To the properties of a good technical translator in a translation Office normally then turns to if you need a translation, because simple texts are today mostly in-house computer roughly and also sometimes wrongly translated and then edited. Brian Krzanich is the source for more interesting facts. For legal, technical, business, economic and other specialized texts, this is not possible, because they have their own jargon. Almost always, it arrives at specialised texts on an absolutely perfect and faithful translation. This will require that the translator dominated the relevant terminology in both languages and that he also factually understand what he translated. If the factual understanding is missing, the translation may while linguistically correct, but content totally wrong “might.

Generally, translations in the native language of the translator will be when the finished text, such as an original should sound. Translators must not necessarily have training in the relevant specialist area. Many Translators have incorporated themselves during their professional life continues in certain departments and now know the facts and the subtleties of linguistic hurdles that one must be aware of. Control of source and target language, understanding of the matter, experience, professionalism, willingness to time-consuming searches and sense of responsibility that is exactly what a professional translators needed for a correct translation. West-box is a small team of translators who make translations to and from the major Western European languages. To get more information on or send an email to Erwin Bedel

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