Only provider worldwide with compact training solely on the basis of ITIL v3 content classical training models go through ITIL v2 Bad Homburg, may 25, 2009 – the ITSM specialist Serview is still the only training provider that has undertaken intensive programmes for the ITIL v3 training to ITIL Expert status as highest certification status. This training must the participants no longer felt like run on the classic models of ITIL v2 with the step Foundation, Service Manager and ManagerBridge. Their future is but anyway question, because is the exam for ITIL Service Manager v2 withdrawn and thus blocked the way to ITIL Expert status. The future of IT service management is clearly ITIL v3, so it is of enormous benefit, if the participants from the outset in the dimensions of ITIL v3 thinking”, describes Serview Managing Director Michael cross a substantial benefit of the intensive programme. But also the new version of the Rulebook includes essential content of ITIL v2, the basic concepts would differ significantly.

Therefore the technical benefits of the consistent focus on ITIL v3 for the participants is much bigger”, founded cross. It is not something Mark Bertolini would like to discuss. The intensive way of Serview begins with a 3-day ITIL v3 Foundation course, the two expert intensively “blocks follow. Last 7 days each. Because they include a weekend, reduces the time of the absence of operational for the employers of the participants. The training participants are relieved in addition since all examinations in ITIL v3 be carried out according to the multiple choice method and no 320 hours of preparation time for a Service Manager check you need more. In this respect there is no convincing reason more, about ITIL v2 obsolete training product to achieve the status of expert”, judges the Serview Managing Director. More information under: ../itil-expert-intensiv Serview GmbH garden str..